WhatsApp Business Gateway
Connect with customers on South Africa's most-used messaging platform. AI-powered automation handles inquiries, bookings, and payments — all through WhatsApp.
Live Conversation
AI ActiveI need to book a consultation for next week
Great! I have the following slots available next week:
Wednesday 2:30 PM works for me
✅ Booking Confirmed!
Wed, 15 Jan 2025 at 2:30 PM
You'll receive a reminder 1 hour before
95%
Open Rate2min
Avg Response3x
ConversionMeet Customers Where They Are
93%
of South African internet users are on WhatsApp
98%
message open rate (vs 20% for email)
90sec
average response time for WhatsApp messages
5x
higher engagement than SMS or email
The Official WhatsApp Business API
Unlike unofficial solutions, CloudPrime uses the official WhatsApp Business API. This means your messages are delivered reliably, your account won't be blocked, and you have access to all business features including template messages, product catalogs, and payment integration.
- Verified business profile
- No risk of account suspension
- Full compliance with WhatsApp policies
Powerful Automation Features
Automated Bookings
Customers can book appointments, consultations, or services directly through WhatsApp. Real-time availability sync with your calendar.
AI-Powered Responses
Intelligent chatbot handles common questions 24/7. Escalates complex queries to human agents with full conversation context.
Payment Integration
Send invoices and receive payments directly through WhatsApp. Integration with major South African payment gateways.
Broadcast Campaigns
Send targeted messages to customer segments. Promotions, updates, and reminders with personalization at scale.
Multi-Agent Routing
Distribute conversations to the right team member based on department, expertise, or availability. Seamless handoffs.
Analytics Dashboard
Track message delivery, response times, conversion rates, and customer satisfaction metrics in real-time.
See the Booking System in Action
How It Works
Customer initiates
Sends message or clicks WhatsApp buttonAI responds instantly
Offers services or checks availabilityBooking confirmed
Calendar updated, confirmation sentAutomated reminders
24hr and 1hr reminders reduce no-showsHi! I'd like to book a consultation
Sure! What service are you interested in?
AI Receptionist demo
Great choice! Available slots:
Simple WhatsApp Pricing
No setup fees. Cancel anytime. WhatsApp conversation charges apply per Meta pricing.
Starter
For small businesses
- 1,000 conversations/month
- 1 team member
- Basic chatbot flows
- Simple booking system
- Email support
Professional
Most popular
- 5,000 conversations/month
- 5 team members
- AI-powered chatbot
- Advanced booking + CRM
- Broadcast campaigns
- Priority support
Enterprise
For large operations
- Unlimited conversations
- Unlimited team members
- Custom AI training
- Payment integration
- API access
- Dedicated account manager
WhatsApp conversation charges billed separately by Meta. Business-initiated: ~R0.60/conversation. User-initiated: ~R0.15/conversation.
Perfect For Your Industry
Healthcare
Appointment scheduling, prescription reminders, test results notifications
Retail & E-commerce
Order updates, product inquiries, customer support, catalog sharing
Real Estate
Property inquiries, viewing bookings, document collection
Professional Services
Consultation booking, lead qualification, document requests
Ready to Connect on WhatsApp?
Start engaging your customers on their preferred channel. Setup takes less than 24 hours with our guided onboarding process.
